About Us

About Us

Finance Trust Bank is a fully fledged commercial bank categorized under tier 1 financial Institutions in Uganda. The company has a history of 32 years, having started as an NGO to empower women economically and socially. Today, Finance Trust Bank has 36 branches which are strategically positioned all over the country serving over 470,000 customers of whom 50% are women and youth.

Finance Trust Bank is mandated to carry on the business of a commercial bank (within the meaning of the Financial Institutions Act, No.2 of 2004, and Laws of Uganda) in all its branches and departments. 

Our Vision                

To be the bank of choice

Mission                   

“To efficiently deliver innovative financial solutions to our customers and stake holders especially women"

Our Values                

  • Integrity
  • Customer focused
  • Team work
  • Learning & Innovation
  • Accountability
  • Excellence

As an Employer         

The Company employs over 600 staff and we value our employees. They are our greatest assets and it is our intention to continue building FTB as a great place to work. Our employees are entitled to a safe and healthy working environment; one in which personal talent and merit are recognized, diversity is valued, privacy respected, and the balance between professional and personal life is taken into account. We believe in offering our employees a stimulating environment, exciting personal opportunities and a chance to make a difference. We encourage an atmosphere of openness, courage, empathy and respect, so that all our employees feel free to come forward with their questions, ideas and concerns.

Products and Services      

Finance Trust Bank offers a wide range of products and services across the sectors targeting micro, small and medium entrepreneurs involved in a wide range of economic activities as well as salary earners and youth: The products include:

Loan products:

  • Women’s choice loan products
    • Women in Business loan
    • Women’s group loan
    • Women in Agriculture loan
    • Women’s health loan
    • Women’s renewable energy loan
    • Women’s housing purchase loan
    • Women’s home improvement loan
    • Women’s land purchase loan
    • Women’s salary loan
    • Women’s pension loan
  • Agriculture Loans (across the value chain)
  • Business loans (individual and group)
  • School fees loans
  • Personal development loans
  • Easy advance loans
  • Staff loans
  • Salary loans
  • Youth loans(individual and group)
  • Asset Finance Loans
  • Bank overdrafts
  • Bank Guarantees
  • Cash Collatelised Loans
  • Insurance Premium loans
  • SACCO loans
  • Smart Home loans
  • Solar loans

Deposit products: 

  • Trust Savers Accounts
  • Current Accounts
  • No - Fee Deposit Accounts
  • Youth progress savings Accounts
  • Mamas safe savings Accounts
  • Junior savers Accounts
  • Girls Choice savings Accounts
  • Teen classic savings Accounts
  • Fixed deposit accounts
  • SACCO savings accounts

 Value Added Services:

  • Money transfer services ( Through; Western Union, Money gram, Kendy Pan African money transfer service, EFT, RTGS)
  • Mobile money services ( Through MTN, Airtel and Msente
  • Utility bills collection ( National water, DSTV, Umeme)
  • NSSF payment, URA payments, KCCA collections
  • School fees collection
  • Micro-insurance ( indirectly provided by our insures)
  • Mobile Banking Services

Delivery Channels:

Finance Trust bank delivers its services through a range of delivery channels that include;

Branches network

The bank has 36 fully interconnected branches and our customers can conveniently transact from any of our branches.

Automated Teller Machines

The bank has its own ATM switch with 10 teller machines and is also a member of the interswitch. This gives our customers an opportunity to have access to over 100 ATM’s on the Interswitch network to give them timely access to their deposits.

Trust Mobile banking service

Our customers can now access their accounts 24/7 anytime, anywhere, to check their account balances, get mini Statements, and transfer money from one account to another with in Finance Trust Bank or to accounts in other banks. Our customers can also deposit and withdraw money from their accounts at Finance Trust Bank through use of their mobile money service on MTN and Airtel. On the Trust Mobile our customers can pay bills like Umeme, Water bills, DSTV.

 

 

Annet Nakawunde Mulindwa
Managing Director
Dennis Kakeeto
Executive Director
Patricia Kemirembe Katende
Company Secretary and Head Legal Services
Anthony Gumira
Head of Credit
Percy Paul Lubega
Head of Marketing
Rachael Nantongo
Head of Operations
Mark Charles Mwanje
Head of Risk
Evarest Nsereko Kyewalabye
Compliance Manager
Stella Naigulu
Stella Naigulu
Head of Human Resource
Christine Namata
Head of Finance
George Musaanya
Head of ICT
Annette Kiggundu
Head of Treasury
Sarah Gwokyalya
Sarah Gwokyalya
Head Internal Audit
Irene Muloni
Chairperson
Lydia Ochieng Obbo
EXCO / ALCO - Member
Grace Namulinda Aliakai
EXCO / Audit - Member
Rtd Justice Mary Maitum
EXCO / ALCO - Member
Jean-Louis de Montesquiou
EXCO / ALCO - Member
Evelyn Kigozi Kahiigi
EXCO/ALCO Member
Albert Richards Otete
Chairman, Board Audit Committee
Tor G. Gull
Director
Annet Nakawunde Mulindwa
Managing Director
Dennis Kakeeto
Executive Director
Lydia Koros
Lydia Koros
ALCO/RISK/CREDIT - Member
Loïc De Cannière
Loïc De Cannière
ALCO/RISK/CREDIT - Member
Jeremy Hadjenberg
Director - Alternate
David Ssenoga
EXCO / ALCO - Member
Andrej Machacek
Director - Alternate